# Hotel AI Operations > AI Automation & AI Agent Consultant for Hotels and operations-heavy businesses worldwide. ## What Hotel AI Operations does I help hotels and operations-heavy businesses find the work worth automating, design practical AI agents, and carry implementation from the first call to the property floor. ## Engagement model ### 01. Discovery call We define the business problem, operating context, constraints and the decision the project must improve. ### 02. Information request & workflow audit I request only the information needed, document the current process and identify automation opportunities, risks and dependencies. ### 03. Blueprint & on-site implementation Once the case is justified, I travel to the property, adapt the workflow to the team and support implementation in the real operating environment. ## Services - Guest communication agents: Design controlled AI assistants for recurring questions, lead qualification, pre-arrival information and internal knowledge access. - Hotel workflow automation: Map repetitive handoffs across reservations, OTAs, reporting, finance, sales and operations before selecting the right automation path. - Management intelligence: Turn scattered operational information into clear dashboards, review queues and decision-ready summaries with human approval built in. - AI coaching for teams: Help owners and managers use AI safely, write better operating instructions and build repeatable working habits, not one-off demos. ## Relevant experience Giorgi Maisuradze brings experience across hotel and restaurant management, front office, operations, sales, digital marketing, OTA administration and low-code business systems. His work with AI agents focuses on converting real operating problems into controlled, reviewable workflows. ## Selected work patterns - Hotel control and OTA workflow systems: Structured operating views for reservations, channel activity, rate-plan decisions, exceptions and management follow-up. - Menu and market decision support: Evidence-led views that bring pricing, margin signals, market observations and approval steps into one usable operating flow. - Human-controlled agent workflows: Agent-assisted research, document production, monitoring and handoff systems designed around provenance, blockers and explicit approval gates. - Dashboards and operating hubs: Clear interfaces that turn fragmented business information into daily priorities, accountable actions and management visibility. ## Working principles - Evidence before claims - Human approval by design - Minimum necessary data - Training that survives handover ## Contact and identity - Brand: Hotel AI Operations - Georgian brand: სასტუმროს ხელოვნური ინტელექტი და ავტომატიზაცია - Canonical website: https://hotelaioperations.com - Founder and consultant: Giorgi Maisuradze - Alternate name: George Maisuradze - Email: info.georgemaisuradze@gmail.com - WhatsApp: +995 599 47 57 66 - LinkedIn: https://www.linkedin.com/in/giorgi-maisuradze-909a381b6/ - Service area: Worldwide - Languages: English, Georgian ## Accuracy note Project descriptions are intentionally high-level to protect private operating systems and client information. No betting-related work is represented on this site.